Shipping & Returns

Last Updated: [2/2/2024]

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Shipping Information:

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1. Order Processing:

   • Orders are processed within [10] business days. You will receive an email confirmation once your order is shipped.

2. Shipping Options:

   • We offer standard and expedited shipping options. Shipping costs are calculated at checkout.

3. Free Shipping:

   • Enjoy free standard shipping on orders over [$100]. (Note: Check our website for current promotions and eligibility.)

4. Delivery Times:

   • Estimated delivery times vary based on your location and selected shipping method. Please refer to the shipping options during checkout.

5. Tracking Information:

   • Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

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Returns & Exchanges:

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1. Return Eligibility:

   • All returns are for store credit or exchange only. We do not offer refunds.

   • To be eligible for a return, items must be unused, in their original condition, and with all tags attached.

2. Initiating a Return:

   • Contact our customer service team at [jobellasclothing@gmail.com] to initiate a return. Please provide your order number and reason for return.

3. Return Process:

   • Upon approval, you will receive instructions on how to return the item.

   • Once the returned item is received and inspected, we will process your refund or exchange.

4. Exchanges:

   • Exchanges are subject to product availability. If the desired item is unavailable, a refund will be processed.

5. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, contact us immediately for assistance.

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Contact Information:

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For any shipping or returns inquiries, please contact our customer service team at [jobellasclothing@gmail.com].

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Thank you for choosing Jo Bella's! Your satisfaction is our priority.

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Happy shopping!